GAUTAM

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GAUTAM
› Software Engineer II

Software Engineer II at Accenture, building tailored ServiceNow solutions that align technical innovation with strategic business outcomes.

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About Me

I'm a Software Engineer II at Accenture based in Noida, contributing to the development, configuration, and support of ServiceNow functionalities tailored to client needs. My work focuses on delivering both custom and out-of-the-box solutions for complex business requirements.

I am passionate about leveraging technology to drive impactful outcomes and continuously advancing my skills at the intersection of software development and business strategy. My background spans ServiceNow delivery, data science, and product-focused thinking.

// Available for opportunities
Gautam – Software Engineer II

Experience

Software Engineer II

Accenture Solution Pvt. Ltd.

Nov 2023 – Present
  • ›Contribute to development, configuration, and support of ServiceNow functionalities tailored to client requirements
  • ›Deliver both custom and out-of-the-box ServiceNow solutions for complex business scenarios
  • ›Align technical delivery with strategic business objectives through cross-functional collaboration

Associate Software Engineer

Accenture Solution Pvt. Ltd.

Oct 2021 – Nov 2023
  • ›Supported day-to-day administration of ServiceNow including user management, updates, and troubleshooting
  • ›Participated in requirement gathering sessions and supported design and testing activities
  • ›Generated and maintained reports and dashboards to track performance metrics and SLAs
  • ›Handled incident triaging and prioritization, improving service desk efficiency

Winter Intern

MyGov India

Dec 2019 – Jan 2020
  • ›Completed tasks based on analysis, content research of various flagship projects

Network Analyst Intern

Unique Corp. (High Court of Delhi)

Jun 2019 – Jul 2019
  • ›Managed and monitored a local area network for maximum uptime for users
  • ›Performed day-to-day operations of the computer network

Machine Learning Intern

Airports Authority of India

May 2019 – Jul 2019
  • ›Built a basic face-detection algorithm to count no. of people using OpenCV
  • ›Prepared a survey report for an upcoming project of the organisation

Education

Postgraduate Diploma

Data Science in Health and Climate Change for Social Impact

Indraprastha Institute of Information Technology

Oct 2024 – Jul 2025
GPA 9.0

Master of Business Administration

Product Management & Business Operations Strategy

University of Delhi

Dec 2022 – Sep 2024
GPA 7.5

Bachelor's of Technology

Computer Science and Engineering

Mahatma Gandhi Mission's College of Engineering and Technology

Aug 2017 – Sep 2021
GPA 7.6

Deep Learning Nanodegree

Computer Science

Udacity

2020

Skills

// ServiceNow & Technical

Python Machine Learning Network Administration ServiceNow ITSM JavaScript Glide API Client/Server Scripts Flow Designer Service Portal REST/SOAP APIs

// Product Management

Product Management Product Design User Experience User Research User Personas Storytelling

// Data Science

Python R Excel Tableau Matplotlib Seaborn Data Visualization Data Storytelling

Certifications

AT&T Summer Learning Academy Extern

Professional development program focused on applied industry learning.

Java (Basic) Certificate

Validated foundational Java programming proficiency.

Blog

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Contact

// Get in Touch

Email: predatorcoderr@gmail.com
Phone: 9958933167
Website: predatorcoderr.com
LinkedIn: linkedin.com/in/predatorcoderr

// Social Links

LinkedIn GitHub Portfolio